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Service Repair Request Form & Procedures

Bicycles in need of repair can be dropped off & picked up Monday - Friday from 10am - 6pm, or on Saturday from 10am - 4pm.  We are closed on Sunday.

Please use this form to let our service department know what you need before you drop your bicycle off with us.   

After you submit the form, we will email you a confirmation.

Bring your bike inside and let us know you completed an online service request.

We will contact you when it is complete, typically within 24-hours.

*If you do not drop off your bicycle within 14-days of submitting this form, your repair request will be removed from our system!

**Pedal assist electric bicycles are welcome, however electric bikes that have throttles are not. There is a $25 surcharge for tandem, adult trike, recumbent, and cargo bikes, etc as they present a unique set of challenges when moving them around the store, into/out of work stands, test riding, etc.


Tune-Up Rates and Descriptions

Full List of Labor Rates and Descriptions


No worries! We will diagnose it once you've dropped it off and contact you with our recommendations BEFORE we begin the work.